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2018 Leadership Conference
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 Export to Your Calendar 2/21/2018 to 2/23/2018
When: February 21 - 23, 2018
Where: Horseshoe Bay Resort
200 Hi Circle N
Horseshoe Bay, Texas  78657
United States
Contact: Dorothy Ferrick
(512) 467-2242

Online registration is available until: 2/18/2018
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February 21-23 | Horseshoe Bay Resort

Join LeadingAge Texas at the beautiful Horseshoe Bay Resort for the 2018 Leadership Conference! With experienced leadership coach & speaker Kristian Jaloway as this year’s conference facilitator focusing on Organizational Health, and with engaging sessions in a peer-centered environment, this all-inclusive, three-day leadership retreat is tailored to current & rising aging services leaders.


Put simply, Leadership Conference is...

  • an all-inclusive retreat tailored to current and rising aging services leaders
  • a three-day conference full of engaging sessions in a peer-centered environment
  • the ideal environment for you and your leadership team to relax, relate, and recharge
  • a chance to renew your sense of purpose and passion for the aging services field


In addition to the programming, get ready to kick back at the picturesque lakeside retreat in Horseshoe Bay featuring panoramic views, a luxurious full-service spa, and award-winning golf courses. You'll want to pack up your golf clubs or tennis rackets and get ready to toast your team at the Hill Country wineries surrounding Lake LBJ.


• • • • • • • • • •

  • $755: LeadingAge Texas Members*
  • $855: Non-Members

*Members, bring your team!
$30 off each registration for groups of 5+
(from the same campus)

• • • • • • • • •

  • $855: LeadingAge Texas Member
  • $955: Non-Member

In the area & don't need a hotel room? Email Dorothy to discuss options.



  • Leadership Conference sessions
  • Two-night stay
  • Meals:
    • Dinner on Wednesday night
    • Breakfast & lunch on Thursday
    • Breakfast on Friday


Spa & Golf: 10% discount
Whitewater Putting: $10 discount

    (for up to three days pre/post-conference)

    Bring your sweetie along & take advantage of a discounted room rate of $129
    + a discounted resort fee of $28 for up to three days before or after the conference!
    *based on hotel availability



     DAY 1 | WEDNESDAY, FEB 21
     2 - 2:15 pm
    George Linial, President & CEO,
    LeadingAge Texas
    Salon ABC
     2:15 - 3:45 pm
    Organizational Health | Session 1: Create Clarity
    Kristian Jaloway, Founder & CEO,
    Jaloway Leadership Consulting
    Salon ABC
      The first role of a leader in a healthy organization is to create clarity. This session is sure to get everybody rowing in the same direction, fully aligned with the direction that leadership wants to take. There are several practical things to do: create and learn to use core values, understand how to use measurements and what to measure in each part of your facility, determine the direction and establish healthy & effective communication techniques.  
     3:45 - 4 pm
     4 - 5:30 pm
    Media Relations: Readying Your Team to Respond
    Stacy Armijo, Executive Vice President,
    Pierpont Communications
    Salon ABC
      Well-developed media relations is a crucial function for any organization. In addition, ensuring staff are ready to communicate effectively to the media during a crisis is paramount. This session will delve into best practices for getting your whole team on board with a crisis communication plan & ideas on readying staff to respond to the media.   
     5:30 - 6 pm
     6 - 8:30 pm
    Dinner & Dessert + Leadership Fellow Presentations
    2017-2018 Leadership Institute Class
    Yacht Club Ballroom
      After a lovely dinner at the Horseshoe Bay Yacht Club, you're sure to enjoy the evening presentations from this year's class of Leadership Institute Fellows. This impressive group of leaders will share insight on leadership principles gleaned from a multi-month leadership development program...prepare for great takeaways + a bit of laughter!

     DAY 2 | THURSDAY, FEB 22
     7:30 - 8:30 am
     Breakfast   Salon D
     8:30 - 10 am
    Organizational Health | Session 2: Execute Effectively
    Kristian Jaloway, Founder & CEO,
    Jaloway Leadership Consulting
    Salon ABC
      This is the second role of a healthy leader: execute. However, a leader's principle job is not necessarily operations, but directing the organization (or department or team), and to do this effectively one needs to have the right people, align all interests, including personal, train them and finally coach them. Coaching on the job is an essential part we often overlook but needs to be regular and effective to build a healthy organization.    
     10 - 10:15 am
     10:15 - 11:45 am
    STOP – START Strategy
    Rich Scanlon, Managing Director, Ziegler
    + Brandon Powell, Managing Director, Ziegler
    Salon ABC
      The purpose of this session is to help attendees understand those business practices that may be continued via “inertia” but detract from the organization's mission or bottom line. Changing existing business practices is one of the hardest things for organizations with a long history to do, but adaptation is the key to survival & growth. This session will provide an overview of practices that organizations should consider “stopping” in order to provide a “new start” along with a focus on the practices of two LeadingAge Texas members who have embraced this strategy to set a new direction for their organizations.   
     11:45 am
     - 12:45 pm
     Lunch   Limestone or
     Whitewater Patio
    (weather permitting)

     12:45 - 1 pm
     1 - 2:30 pm
    Branding Insight from Outside of
    the Aging Services Field

    Cheryl Mills Knight, Brand Director,
    Kendra Scott, LLC

    Salon ABC
      For this session, prepare to step outside of our field-specific box & gain new insight about branding. Branding is not only essential to an organization's identity, but integral in the experience of residents & staff alike. This session will engage attendees with insight from outside of the aging services field as Cheryl Mills Knight discusses Kendra Scott's journey of successes and challenges while highlighting the customer (in our case, resident) experience, the need to empower & coach employees, and concepts on how to get creative when it comes to resident & family engagement.
     2:30 - 2:45 pm
     2:45 - 4:15 pm
    Empowering Others with a Culture of Excellence
    Lisa Milliken, Education Director,
    Select Rehabilitation
    Salon ABC
      Attendees will be privy to an insider's experience of witnessing many successful leaders who proved, through their daily actions, that leadership principles can in fact be effective, especially in areas like employee engagement, time-management, staff motivation, etc. Lisa will dive into research-based concepts, supported by real-life scenarios, to challenge attendees to consider the effectiveness of their own daily leadership actions.  

     DAY 3 | FRIDAY, FEB 23
     7:30 - 8:30 am
     Breakfast   Salon D
     8:30 - 10 am
    Lessons from Harvey:
    Beyond the Disaster Preparedness Binder

    Sheryl Callahan, President & CEO,
    Brazos Presbyterian Homes, Inc.
    + Barry Goldstein, COO,
    Seven Acres Jewish Senior Care Services, Inc.
    + Ben Mazzara, Executive Director,
    Buckner Calder Woods
    Salon ABC
      Each panelist represents a community deeply effected by Harvey. They will not only each tell their community's story, but will provide attendees with concrete takeaways they can implement in their own communities. The session will truly go "beyond the binder" and will wrap with a facilitated discussion and a Q&A segment.
     10 - 10:15 am
     10:15 - 11:45 am
    Organizational Health | Session 3: Sustain Success
    Kristian Jaloway, Founder & CEO,
    Jaloway Leadership Consulting
    Salon ABC
      The third role as you lead a healthy organization is to sustain the success. This includes such things as succession planning, process improvement, and protecting the culture. Giving personal development to your people also ensures your long term success, because it will keep them going and allow them to deal with the inherent stress involved in caring for the aging.  
     11:45 am - 12 pm
     Conference Wrap-up


    13.5 hours pre-approved for NAB* (Nursing Home Administrators, Assisted Living Administrators, & HCBS Administrators) + Social Workers
    This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 13.50 clock hours and 13.50 participant hours.


    Over the last twenty years, Mr. Kristian Jaloway, founder and CEO of Jaloway Leadership Consulting (JLC) has spent more than 9,000 hours speaking, coaching and sharing his passion for life with a wide variety of people of diverse ages, professions, and cultures: from business leaders in New York to indigenous people in the Amazon of Venezuela, from Italian bankers to American farmers, from Austin software engineers to Russian oilmen. Through his experience, he arrived at what he considers the most important principles of leadership: People and Passion. Regardless of their position or department, the people in your organization have the potential, with the right coaching, to become better leaders. As a speaker and executive coach, Kristian enjoys nothing more than walking with his clients during part of their life’s journey in order to help them reach that potential so they can mentor and coach others to do the same.

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    Cancellation Policy
    Registrations are fully transferable. Transfers must be submitted via email to Dorothy Ferrick, Events & Registration Manager, at LeadingAge Texas, no later than 48 hours prior to the conference. Cancellations received on or before January 31, 2018 will be refunded the full price of registration minus a $50 fee. Cancellations received after January 31 will be refunded 50% of the registration price. No refunds will be provided for cancellations after February 9, 2018. A $25 fee will be charged for all returned checks.

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